WHO WE ARE
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
We collect information about your wishlist as and when you add products, as well as any other information you volunteer to us during account creation, so as to better serve you on our website.
When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing & Direct Mailing : With your permission, we may send you emails or direct mails about our store, new products and other updates.
SMS marketing : With your permission, we may send you SMS about our store, new products and other updates.
SECTION 2 – CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
110 First cross Vivekananda Nagar, Bangalore, Karnataka IN 560033
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WORDPRESS
Our store is hosted on WordPress. They provide us with the online e-commerce app – Woocommerce, that allows us to sell our products and services to you.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Our site uses Contact forms, and when you submit a contact form, we keep the information for a certain period of time (based on the request) for customer service purposes, but we do not use the information submitted through the contact forms for marketing purposes unless stated otherwise.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Do note, that when you register, login or link your account with with any of the enabled social providers on our website, we collect the following data: email address, name, social provider identifier and access token to create an account on our site when you authorize it.
SECTION 5 – WOOCOMMERCE
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
- Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff
- Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. We will also store comments or reviews, if you choose to leave them.
If you choose a payment gateway to complete your purchase, then that payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 6 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
SECTION 7 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 8 – COOKIES
These cookies may remain in your browser for upto a year or longer, in order to keep track of your cookies permissions or keep track of your account information that you provide to us. We use a few different kinds of cookies and they each do slightly different things –
Website functionality cookies
These cookies enable you to browse our website and use all our functions, like the Cart or Account pages, including your wishlists as well as any social media platform that you connect to your account on our site.
Website analysis cookies
These cookies help us to measure how the people on our site are using it, and we use this information to constantly improve the way we do things, be it for the recommendations you see or the kind of ads you may be eligible for that are run by us.
Customer preference cookies
In order to understand your location and therefore the currency, shipping charges and more, this cookie helps customize your online experience so that it is simple and relevant to you!
We run online advertising campaigns sometimes, and these targeting cookies will help us to deliver that message to you, if your preferences show that you may be interested in the ad. The best part is that they limit the amount of times you see any of our ads!
SECTION 9 – GOOGLE SERVICES
Our website also uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports and services provided by Google Analytics to help us understand website traffic and website usage. We do this through cookies required by Google Analytics.
Advertising through Google
We, alongside third party vendors, including Google, use first and third party cookies in order to inform, optimize and serve ads based on past visits to our website. Our website uses and implements Display advertising. By utilizing a feature from Google Analytics called remarketing, we optimize the delivery and content of an ad specifically targeted on your interests, based on your previous visits to our site.
For more information, do read about what a Remarketing Audience is.
In the event that you would like to opt-out of Google Analytics for Display advertising, you may do so by using the Ads Preference Manager
SECTION 10 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at:
[Re: Privacy Compliance Officer]
110 First cross Vivekananda Nagar, Bangalore, Karnataka IN 560033
Effective Since: [06 May 2019]